Okay… let’s clear a few things up because I feel like I hear the same apologies over and over again in the salon 😅
And honestly?
Most of the time… we do not care.
Like at all.
So if you’ve ever sat in my chair apologizing for one of these things, this is your official permission to relax a little bit.
Because honestly… most of us are just happy you showed up 😅
“Sorry my hair is greasy.”
I promise you… your hairstylist has seen worse.
Honestly, for a lot of color services, a little natural oil is completely fine.
I have so many clients come in and immediately say,
“Oh my God, I was going to wash my hair and then I didn’t.”
And I’m usually like… honestly, that’s okay 😅
Because if I’m about to color your hair and wash it anyway, there’s really no reason to stress yourself out trying to wash it right before your appointment.
Now on the flip side, some people panic-wash their hair right before coming in, show up with soaking wet, super freshly cleaned hair, and they’re stressed because they rushed to get it done before the appointment.
There’s kind of a happy medium.
You don’t want your hair absolutely loaded with buildup, layers of dry shampoo, oil, and root spray from the last five business days…
But you also do not need to scrub your hair fresh 30 minutes before you come see me either.
Your appointment’s been scheduled—you knew it was coming 😅
So ideally we’re planning ahead just enough to land somewhere in the middle.
We’re not judging you nearly as much as you think we are. Promise.
“Ignore my legs, I haven’t shaved.”
Or someone suddenly pulling their pants down over their ankles before sitting in the chair because they forgot they wore shorts that day 😅
And honestly… I get it.
Winter happens. Life happens. Sometimes shaving your legs just doesn’t make the priority list.
Now obviously there are certain services—like spray tans—where prep actually matters and I do want you exfoliated and shaved beforehand.
But just existing in the salon with unshaved legs? We’re okay. Promise.
“Sorry I look rough today.”
Meanwhile I’m standing there thinking…
that is literally why you came here 😅
Nobody expects you to walk into a salon appointment already looking put together.
That’s kind of the whole point.
Some of you come in after work, after the gym, after running errands, after surviving your children… whatever it is.
We’re not expecting perfection walking through the door.
We’re just happy you made it.
“Sorry I fell asleep.”
Absolutely not.
Honestly? I love when people fall asleep 😅
I literally made the lash room dark and cozy for a reason. There are blankets, a heating pad, dim lighting… I want you to relax.
And for lashes specifically, it honestly helps me too.
When you’re relaxed, your eyes aren’t fluttering, watering, twitching, or trying to open every five seconds. Everything just goes smoother.
Now obviously we can talk too—that’s completely fine. Half the fun of salon appointments is the conversation.
But if you fall asleep, snore a little, twitch, or give yourself one of those random falling dreams and jump awake… please do not be embarrassed 😂
It happens all the time.
Just be respectful and we’re good.
Honestly, a power nap while getting lashes or a facial done sounds elite to me.
This is literally why I have a sign in the lash room that says
“I ❤️ Lash Naps.”
Because they really are the best 😂
And same goes for facials.
Facials are supposed to be relaxing.
You’re laying there with warm towels, skincare, LED lights, and a 20-minute arm massage… if you’re not at least close to falling asleep, then honestly it feels like I’m not doing my job well enough 😅
Same goes for the shampoo bowl.
I specifically made sure to get a comfortable one because when your toner is sitting, I want you to just lay there and relax for a minute.
Getting your hair done is obviously gossip time sometimes…
But mostly it’s supposed to be feel good time.
And I think people forget how important that is sometimes.
And while we’re talking about salon conversations…
Please stop apologizing for talking too much.
That’s literally part of salon culture 😅
People come in and vent, overshare, trauma dump, laugh, process life, and tell stories they probably didn’t mean to tell.
It happens all day long.
And honestly? Most of us like that part of the job.
Now obviously… there’s a difference between talking and accidentally turning the salon into your personal podcast 😂
The salon is bigger now, but let’s all remember everyone can still mostly hear what’s happening in the room.
So maybe don’t loudly confess your federal crimes across three stations.
But if you accidentally let something slip and then immediately go,
“Okay wait don’t tell anybody that…”
I’m not going to.
Seriously.
What’s said in the salon stays in the salon.
And if you tell me something super unhinged and then apologize for it… honestly you’re probably fine.
I say unhinged things too sometimes. We all know my mouth has a mind of its own occasionally 😅
And let’s be real—the stuff we watch on TV in the salon isn’t exactly Little House on the Prairie either.
Now if something is actually rude, hateful, or genuinely not okay… I’ll tell you.
I’m pretty honest and blunt about that stuff.
But most of the time? You’re not offending me nearly as much as you think you are.
The salon should feel comfortable.
That’s the whole point.
“Sorry I’m awkward.”
Meanwhile we’ve been standing together talking for three hours and I did not think you were awkward even once.
Have you met me?! 😅
Most people are way more in their own head than anyone around them actually is.
And one more thing while we’re here…
Please stop apologizing for needing to go to the bathroom 😅
I have so many clients say,
“Sorry, I’ve been trying to drink more water,”
or “Sorry, I have to pee again.”
First of all—good. Hydrate.
Second of all—you are fully allowed to be a human being in the salon.
Now obviously don’t silently disappear mid-foil and leave me wondering where you went 😂
But if you need to go, just tell me. Interrupt me politely, let me know, and go to the bathroom.
And honestly… most of us in the salon are not newbies at this point 😅
We all kind of know the routine.
If your color is processing, that’s your downtime. Go to the bathroom, go look at clothes, grab a drink, scroll on your phone, watch TV, take a little nap—whatever you want.
Same thing before a lash fill or facial.
If you know you’re about to lay there for an hour or more… go pee first 😂
That’s just planning ahead at that point.
You do not need to apologize for basic human functions.
Please stop apologizing for your stomach growling 😅
You’re hungry. It happens.
Most salon appointments are long enough that honestly… your body is probably just reminding you it would like a snack at some point.
I’m not sitting there judging you because your stomach made a noise 😂
If you need water, a Diet Coke or something to drink—just ask or help yourself to the fridge.
Grab a little treat from the candy bowl, it’s fine!
And a few more before we wrap this up…
“Sorry my hair is thin.”
“Sorry I have gray hair.”
“Sorry my skin is breaking out.”
Please stop apologizing for being human.
Seriously.
Your hairstylist sees all different hair types, textures, skin conditions, growth patterns, and life stages every single day.
We are not shocked that your body is doing body things.
If you want help with any of those things, let me know. I’ll always do my best to help you figure something out.
Now… there are a few things we’d prefer you not do 😅
Like showing up 20 minutes late with a Starbucks and no warning.
Or turning your head while I’m applying color.
Or talking during blow drying while I’m just standing there hearing absolutely nothing but air.
Now obviously, if your phone is ringing or you actually need me to stop blow drying for a second… interrupt me 😅
But your greasy hair? Your grown out roots? Your chipped nails? Your emotional support dry shampoo?
We’re good.
At the end of the day, salons are supposed to feel comfortable.
You shouldn’t feel like you have to show up perfect before your appointment.
That’s kind of the whole point of coming.
So maybe stop apologizing so much.
We’re probably just happy you made it there.
Because if it’s something we constantly hear in the salon…
it probably needed to be said here too.
— From The Chair
