Shipping policy
Shipping Policy
Processing & Shipping Times
Orders are processed within 2-3 business days. Shipping times vary based on your location and the shipping method selected at checkout. Standard shipping typically takes 5-7 business days, while expedited shipping options may be available at an additional cost.
Shipping Rates & Carriers
Shipping rates are calculated at checkout based on your location and the weight of your order. We partner with USPS to ensure reliable delivery.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.
Lost, Stolen, or Delayed Packages
We are not responsible for lost, stolen, or delayed packages once they leave our facility. If you experience an issue, please check with the carrier using your tracking number. If further assistance is needed, feel free to contact us, and we will do our best to help resolve the issue.
International Shipping
At this time, we only ship within the U.S. We hope to offer international shipping in the future!
Address Accuracy
Please ensure your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Returns & Exchanges
For details on returns and exchanges, please visit our Return Policy page.
If you have any questions, feel free to contact us at shearmadnessbylyndz@hotmail.com. Thank you for shopping with Shear Madness Salon & Boutique!